Frequently Asked Questions

When will my order arrive?

Your order should arrive within 1.5 weeks of ordering! However, due to global shipping delays and materials shortages, many orders may be delayed up to 6-8 weeks.

Is my product in stock?

We'd be happy to check the status of any product you're interested in! Please email us at for details.

Can I return my product?

Sure! We're sorry your order didn't work out for you. Please email us at and we'd be happy to assist your with your return or exchange. You can also view our shipping and returns policy here.

Can you give me advice on what product I should buy?

Absolutely! Please email us at with the height and width dimensions and other features you're looking for (e.g. materials, freestanding or built in, number of zones, number of taps, etc) and our support team will do our best to find the best product for your home.